Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: January 2024
Adani Housing Finance Private Limited ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us.
By using our services or providing your information to us, you consent to the collection and use of information in accordance with this Privacy Policy. We comply with applicable data protection laws and regulations in India, including the Information Technology Act, 2000 and its associated rules.
This policy applies to all personal information collected by us through various channels, including our website, loan applications, customer service interactions, and any other means of communication.
We collect various types of information to provide and improve our services. The information we collect includes:
Name, date of birth, gender, PAN card number, Aadhaar number, passport details, and other government-issued identification documents.
Email address, phone number, residential address, office address, and other contact details.
Income details, bank statements, salary slips, tax returns, credit history, and other financial documents required for loan processing.
Property details, property documents, valuation reports, and related information for loan applications.
IP address, browser type, device information, cookies, and usage data when you visit our website.
We use the collected information for the following purposes:
To evaluate, process, and manage your loan applications, including credit assessment and verification.
To comply with legal obligations, regulatory requirements, and prevent fraud or illegal activities.
To respond to your inquiries, provide customer support, and communicate important updates about your account.
To analyze usage patterns, improve our services, and develop new products and features.
To send you promotional materials, newsletters, and information about our products and services (with your consent).
To share information with credit bureaus, verification agencies, and other service providers as necessary.
We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
All sensitive data is encrypted using industry-standard encryption protocols during transmission and storage.
Strict access controls ensure that only authorized personnel can access your information on a need-to-know basis.
Our systems are protected by firewalls, intrusion detection systems, and regular security audits.
We regularly update our security systems and software to protect against emerging threats and vulnerabilities.
Our employees receive regular training on data protection and privacy best practices.
We conduct regular audits and assessments to ensure compliance with data protection regulations.
As a customer, you have the following rights regarding your personal information:
You have the right to request access to the personal information we hold about you and receive a copy of such information.
You can request correction of any inaccurate or incomplete personal information we have about you.
You have the right to withdraw your consent for processing your personal information at any time, subject to legal and contractual obligations.
You can object to the processing of your personal information for certain purposes, such as direct marketing.
You have the right to receive your personal information in a structured, commonly used format and transfer it to another service provider.
You can file a complaint with us or the relevant regulatory authority if you believe your privacy rights have been violated.
To exercise any of these rights, please contact us at:
Email: cs@adanihousingfinance.com
Address: 801, Shikhar Complex. Srimali Society, Navrangpura, Ahmedabad – 380 009